MANAGER

Job Responsibilities:

• Oversee daily hotel operations to ensure smooth and efficient service

• Manage and lead hotel staff, including recruitment, training, and scheduling

• Ensure high standards of customer service and guest satisfaction

• Handle guest feedback, complaints, and resolve issues professionally

• Manage budgets, expenses, and revenue targets

• Ensure compliance with hotel policies, safety, and hygiene standards

• Coordinate with departments such as front office, housekeeping, F&B, and maintenance

• Prepare reports and improve operational performance

Requirements:

• Proven experience as a Hotel Manager or in a similar hospitality role

• Strong leadership and people management skills

• Excellent communication and interpersonal skills

• Good knowledge of hotel operations and service standards

• Ability to work under pressure and handle multiple tasks

• Customer-oriented mindset with problem-solving abilities

• Proficient in MS Office and hotel management systems

Working Hours: As per hotel operations