Manager/Asst Manager

Assistant Nail Salon Manager

Job Description

The Assistant Nail Salon Manager is responsible forsupporting the Salon Manager in the daily operations of the nail salon toensure smooth workflow, high service quality, and customer satisfaction.

Key Responsibilities

1. Assist in Daily Salon Operations Support the Salon Manager in managing daily salon activities to ensure efficient operations and service standards.
2. Customer Service Management Welcome customers, manage appointments, and ensure customers receive professional nail care services.

3. Staff Training and Guidance
Assist in training new employees and provide guidance to improve staff skills and service quality.

4. Sales and Service Promotion
Promote salon services, packages, and retail products to customers and assist in achieving sales
targets.

5. Customer Enquiries and Complaints Handling
Handle customer enquiries, feedback, and complaints professionally to maintain customer
satisfaction.

6. Inventory and Supplies Management
Monitor and manage salon supplies including nail products, tools, and retail inventory to ensure
sufficient stock levels.

7. Hygiene and Safety Compliance
Ensure proper cleanliness of the salon and sterilization of tools according to hygiene and safety
standards.

8. Administrative Duties
Assist with daily sales records, reports, and other administrative tasks as required by the
management.