Padel Manager

Role Purpose

The Padel Manager is responsible for the full commercial, operational, and experiential performance of the padel offering. This includes court utilisation, programming, coaching partnerships, member engagement, events, revenue growth, and service standards, ensuring the padel operation aligns with the club’s premium positioning and commercial objectives.

Key Responsibilities  Operations & Court Management

o  Oversee day-to-day padel operations, ensuring courts are well-maintained, safe, and presentation-ready at all times

o  Manage court bookings, peak/off-peak optimisation, cancellations, and utilisation targets

o  Liaise with facilities and maintenance teams on court surfaces, lighting, fencing, and equipment

o  Ensure all operating procedures, risk assessments, and safety standards are followed

  Programming & Member Experience

o  Curate a structured padel programme including social play, leagues, ladders, tournaments, and clinics

o  Design beginner, intermediate, and advanced pathways for members

o  Deliver a welcoming, inclusive, and energetic padel culture aligned with the club brand

o  Act as the primary on-site ambassador for padel, building strong relationships with members

Coaching & Partners

o  Recruit, manage, and schedule padel coaches and external partners

o  Oversee coaching standards, class quality, and member feedback

o  Structure coaching packages, private lessons, and group sessions in line with revenue targets

o  Ensure coaches represent the club professionally and consistently

Commercial & Revenue Performance

o  Drive revenue across court hire, coaching, events, leagues, and sponsorships

o  Build and manage padel P&L inputs (revenue forecasts, costs, margins)

o  Identify upselling and cross-selling opportunities with F&B, events, and membership

o  Support sponsorships, brand partnerships, and equipment collaborations

Events & Community Building

o  Plan and execute padel tournaments, corporate days, brand activations, and member socials

o  Collaborate with Events and F&B teams to deliver integrated padel-led experiences

o  Build a strong padel community that encourages repeat play and advocacy

Team Leadership & Administration

o  Manage padel desk staff, part-time staff, and contractors (where applicable)

o  Prepare staff schedules, rosters, and training

o  Track KPIs including utilisation, revenue per court, coaching conversion, and member participation

o  Maintain accurate reporting and dashboards for senior management

Systems & Technology

o  Manage padel booking and CRM systems (e.g. Mindbody, Playtomic, PeopleVine, or similar)

o  Ensure data accuracy, reporting, and member communication via digital platforms

o  Support marketing initiatives including EDMs, in-club collateral, and social content

Skills & Experience

Essential:

               •             Proven experience managing padel, tennis, or racquet-sport operations

               •             Strong commercial acumen with revenue and utilisation focus

               •             Excellent interpersonal and member-facing skills

               •             Experience managing coaches or sports professionals

               •             High operational discipline and attention to detail

Desirable:

               •             Coaching or competitive padel background

               •             Experience in premium hospitality, members’ clubs, or lifestyle venues

               •             Familiarity with booking and CRM systems

               •             Event management experience

Personal Attributes

               •             Energetic, personable, and service-oriented

               •             Commercially driven with a hands-on mindset

               •             Strong organiser and communicator

               •             Comfortable working evenings and weekends as required

               •             Brand-aligned, polished, and professional

Working Hours

Flexible roster including evenings and weekends, aligned to peak padel demand.