While the food was decent, it didn't quite meet the standards one might expect from BK. Maintaining consistency across various branches in different countries may be a challenge. Overall, it's a suitable option for a quick meal, but there’s room for improvement in quality.
DaniaLDurani
5
Big thumbs up for the crew under Miss Azura... I spilled my drinks onto the floor and my meal... she and the crew was fast to clean up the situation and offered me a new meal... really appreciate the hospitality this crew treats me... well done. Keep it up...
cs sg
1
Deserve a 0 rating! Dirty tables, extremely poor service, and surprisingly rude people, especially, Thava who claims to be the manager. Such ineptitude is disgraceful for a manager. She handed us the tray, instead of the take out bag as we had ordered. Moreover, 25% of our order was missing. When asked her about the poor service, she remarked rudely that she was busy. No apology, zero finesse. Shame on you Burger King! Folks don't go here unless you're itching for a bad experience!
Missy SgMermaid
1
Went there sometime ago for late dinners whenever I happened to be nearby.The 1st time I was there, I had a nasty encounter w an Indian male crew w a moustache.He was arrogant disrespectful by arguing in defiance w me when I called for his attention.He deliberately ignored me and stared hard at me to challenge me after I asked him if he cannot hear what I said!😬It keft me fuming while dining there.Then last night I was there again n saw him again.He talked back in defiance to look inside the burger, after I checked with him for the extra cheese topping.He ranted at me non stop over it and even got the cheek to tell me to GET OUT! during the heated tirade.He didn't stop ranting at me, even his malay Manageress told him to back off twice yet he didn't stop until she pushes him. I asked him for the refund to leave yet he snubbed me off ! 😤Such counter crew is not fit to be at work! After I finished my meal spoilt customer's mood terribly to bully a vulnerable female customer! Not more star deserved to post it!
Samantha Han
1
The Ultimate Angus Mushroom Swiss I had was burnt so black it tasted bitter. The mushrooms were overly salty. Mind you, this is not a cheap burger. I've posted two pictures of my burgers, one with the blackened beef patty at the bottom and the other is the replacement burger, mushrooms still salty! I can only deduce that the mushrooms were prepared in a big batch. The restaurant itself was also dirty with smudges on the posters hanging on walls and tables were not cleared by the previous consumer. I'm very disappointed with the food quality control of BK in general as I have experienced lower quality food served at other outlets but the burnt patty at CQ Central tops it all.