Into Beauty

I’m glad that I finally used up my package with them. First time I went, using a shopback voucher, got it at $30++ for 2.5hrs of facial+body scrub+body massage. Facial was very brief. Massage done by a Chinese aunty, it was very good. At the end of the session, the manager looking auntie, I think her name is Belle, she was very reluctant to let me go off, hard-selling at a highest level, I was so hungry and tired so I had no choice but to comply and signed a two times package. It was the worst hard selling experience I had in my whole life, I even thought of paying for the package just so I can go home. Trust me, she’s no joke. 2nd and third (LAST) time, I was served by a Thai looking lady, Hannah. I think she served many customers throughout the day so she seemed tired and rushed to finish the session. Skipped some steps, e.g. do this on the left but never do on the right side. When I asked her, she said she did already which is not true. I take it as she had a long day at work, forgivable. Lastly, they shifted to a new spot which is nearer to the entrance from mrt. I can clearly hear the passerby chitchatting during my session. The treatment room is shady and cramped. Picture taken in 0.5x. It was within a treatment room, room in a room with curtain as segregation. While I was waiting for my masseur, I can hear people walking into the outer room to take stuff. Privacy at a minimum level. There was nothing but fear whenever I thought of going INTO BEAUTY to use my package. I quickly wear my shoes after my massage is done. Got caught by another manager looking auntie, trying to psycho me to sign package again, luckily she was not as persistent as Belle, thank god! Btw, all the aunties there are kinda intimidating

Absolutely LOUSY service. Called the salon to make an appointment for facial and the person just said "we are fully booked" and hang up the line. No offer of other dates or times. Then I whatsapped the salon number to book and was told opening hours are "weekend 11-9pm". I asked for Sunday 7pm only for them to reply "we work on Sunday from 10-6pm". So they cannot serve customers on the phone and cannot understand English to even serve customers on Whatsapp? What a TERRIBLE customer service you have!

did a massage + facial, the service was pretty good until they kept on hard selling their package even after we said we weren’t interested. during the facial they did not address what they are putting on your skin and not much briefing was done before they proceed on the treatment... but all these can be overlooked as me and my friend only paid $19 from favepay... would not visit again as i have went to even better facials and massage.

The rooms were rather small. The massage was okay, but the facial was terrible. Not sure what product they use, made my skin sensitive, with red patches, swelling and itchiness! Luckily didn't sign up for their package. Definitely won't go back again!