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Rating Summary

3.6

5 reviews

5
60%
4
100%
3
60%
2
20%
1
0%

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Reviews for Prime Travel Tour Pte Ltd

Gloriusa Zulu

Gloriusa Zulu

1

Good morning prime travel & tours it's Ntombikayise Zulu I had a very bad experience with you guys I paid R13 000 in 2022 for a Cape Town trip and two days before the trip you phoned me and said my friend and I cannot go because you had a problem with the air flight I don't know what problems you had with the air flight but all I know is that by August the 20th I had paid R13 000 for two people and I was the one paying, so I told you to bring back my R13 00 as you know I had paid it and you promised to pay but you didn't up to a point where I involved my lawyers and you were paying at your own pace and up to now I only got R6 5⁰ and you are reluctant to pay the rest I've been asking you to pay back my money but you choose not, so I want to know what kind of business is this?

阿宝

阿宝

2

Called their hotline to enquirer about Japan Group Tour and was greeted by a staff whom can’t wait to end his conversation with me :( Basis customer service training should be given to all staff working at the frontline. Cheers!

Vivienne Tan

Vivienne Tan

5

The person I spoke to, was polite and very informative.

mohd haidzir mohamed

mohd haidzir mohamed

5

Good service

ASAD Suffian

ASAD Suffian

5

Nice service