All the staff were suspicious. I lost my money pouch here couple weeks ago. I asked to check the CCTV, they ask me to come again next day to meet the manager. But after I came again and met the manager, she wouldn't show me the CCTV. She asked my phone number, until now they haven't call me or message to confirm. Shame
Geraldine Png
5
Cashier Jeenitha provided wonderful excellent impeccable services from 14th August 2024 and today 16th August 2024. I appreciated her courteous and helpfulness regarding the self service check out machine and even bagging. Thank you very much. I was again provided wonderful excellent impeccable services from Henry on 27th November in the early evening. Appreciate his enthusiasm, courteous and very helpful zest. Thank you very much.
Estella
1
This is the worst Cheers outlet. The older staff is extremely rude and almost wanted to start a fight with me when I specifically requested for the Healthy365 QR code before payment. He went on to explain that the cash register could not print the receipt while the other cash register could but he was not supposed to use that machine that could print the QR Code because of "some company policy". When I enquired further, he got angry with me and started calling me names, saying I was being ridiculous and unreasonable. I managed to speak to a younger staff but the older staff kept going on and on, did not stop calling me names and still wanted to pick a fight. I left the premises after relating this issue to the younger staff who agreed to bring this matter up the the management.
For this matter, I am bringing this up as the Healthy365 QR codes, which are usually attached to the receipts, can be scanned and points are accumulated in exchange for Cash Value for use on Transport. Other means would be in exchange for Cash vouchers. This means that the QR codes are indirectly legal tender! And what appalled me was that he had huge stacks of those codes secured with binders clip on the table! He still had the cheek to pass me a random qr code and said, " Nah! You want qr code ah? Here, I give you qr code." - which is obviously unethical because those codes do not belong to me at all. I have already raised this issue to HPB since.
Also, customers who purchased items that have the 'healthier choice' symbols, please ensure that your QR codes are destroyed by tearing it up, if you do not want it. Unless you are willing to give it up, then by all means.
I understand times are tough but to practice customer service in this way by calling customer names and wanting to pick a fight just because customer made a request for what is deemed legit, honestly, allow him employment in the backend instead. He is definitely unfit to be in the service line.
regina
5
Came by yesterday(21st nov) at around 6+ pm. Was served by staff name chin sh(if its correct). He was very nice and patient by helping me to void my transaction as I did not realised i took the wrong item. thumbs up👍👍👍 …
amy a4
1
Very bad experience from there. Ordered from foodpanda today for 4 magnolia fresh milk, auntie on duty today gave the rider 4 mango juice. ?? Really disappointed with the poor service, please improve your customer service. foodpanda tried to call and arrange for redelivery and no answer till now. Please do not order for delivery guys, thank you.
Partha Sarathi
1
They don't know how to handle the customer.....the in-charge man shout Too much...un nessary talking... can't change any good items...
Rudley talk....he said word go to complaint anywhere in Singapore.....he said no worries....
VINCENT KUANG
1
Worst customer services u can get here. Rude services.
Joel GJ
1
Rude Chinese lady with glasses behind the counter
marcus tang
1
Very rude lady staff here.
Ben
1
Older male staff member wasn’t helpful at all, rude and had no respect for tourists. Highly recommend visiting the 7/11 across the road instead.