I engaged Matthew Chiong Partnership to assist with my legal work for refinancing my home loan, and I'm pleased with their service.
Jenn explained the entire process clearly and patiently answered all my questions. Communication was timely, and all documentation was handled smoothly without delays. Special thanks to Lawyer, Kel for going the extra mile and making sure everything was in order for the completion date.
The legal fees were reasonable and clearly stated upfront, with no hidden costs. I felt confident that my interests were well protected throughout the process.
Ms. Josephine (LEE) is professional and patient especially in answering to my repeated questions with her beautiful smile.
She is also quick in response via phone and email. Personally I am glad she is appointed to assist me.
Happy with her service and friendly gesture.
Josephine was professional, efficient and pleasant throughout my family’s interactions with her even if we contacted her over the weekend (so sorry, Josephine!). I did not feel in any way that she was unapproachable.
It was difficult to get in contact with her (or anyone else) in the firm but thankfully closer to the date of needing to sign off on legal documents, we heard back from her promptly.
She was also kind enough to set some time aside to my family to explain things further, however we did not need to in the end.
Receptionist at the front office counter has to be more welcoming though. She was curt and unfriendly when we walked in and asked warmly if we could meet with Josephine. Not sure why that experience happened.
Happy with my choice of choosing Matthew Chiong Partnership to assist in the legal work for my home loan. Lawyer Kel assisted me throughout the whole process and Jenn explained what are the documents required clearly. Never regret my choice in placing my trust in them!
My recent residential property sale and purchase of a new unit was managed by MC Partnership. Great experience throughout the process - clear, hassle free and timely communication. Special mention to Chew Ping, Juliana and Anee during the whole process. Highly recommended.
We hired Matthew Chiong Partnership through our regular property agent's recommendation for decoupling purposes. We are extremely disappointed with their service and response. A serious internal communication breakdown between their relationship managers, lawyer (on duty) and secretary. Inconsistent information and delay actions were occurred without proper explanation given. A professional law firm provides an unprofessional service which ends up with overall poor efficiency and reliability. I felt like my case was the least importance to be processed and we need to pay them to "enjoy" for this kind of unprofessional service. If we ever need a law firm, Matthew Chiong Partnership is definitely not considered.
I wish to thanks Matthew and Jenn for the excellent services provided throughout my recent property transaction. Your professionalism and efficiency made the process went smoothly.
I would be happy to recommend your services to others and would gladly work with you again in the future.
Jolene is very friendly and caring. Always checking up on me even after months of me working at the new job. Payroll is also always on time. Thank you Jolene, you have always been a great help and reply super efficiently on my enquiries.
Jolene was extremely helpful and put in a lot of effort in helping me source for a suitable role. She was very positive and encouraging when I did not succeed in my first few applications. I'll highly recommend her services anytime to anyone.
I would like to say the biggest thank you to a Agent named Candy Teo. Firstly, she gives amazing advices that not only benefited me in the working life but also advices that helps me see a different picture in hard situations. Candy is a selfless person that never fails to care for others before herself and I am glad for her presence and all the help she has been towards me. Thank you very much Candy! ☺️
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