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4.4 out of 5

2867 reviews

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Just started going back to Regina after discovering my underarm package is still valid after many years. The therapists are really nice and polite and efficient in their work. Signed quite a few packages with them to see the effectiveness, so far I find ultrasonic and whitening do help after a few appointments. Have yet to see really tremendous effect for SHR due been only less than four times with them. There is definitely hard and soft selling :) here and there, but do only take those you feel are relevant to you and prices are acceptable. One thing I wish they can improve on is informing customer beforehand about additional costs before they proceed with what they feel is necessary as customer may not know it is not part of the packages they have signed. Was charged a one-time additional cost at the end of one treatment I had as they perceived my skin was too dry to proceed but I was not informed abt the cost beforehand. Another thing I wish to highlight is I have purchased additional skincare products aka serums from them, so was encouraged to take home to use. Even though instructions was given beforehand about the opening of the seal, but the silver seal broke halfway, and I had a hard time opening the rest of e seal thus I spilled the whole serum the first time. It is highly recommended for those who feel they have trouble opening the bottles to leave it in-store instead and leave it to professional hands.

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