Angeline, the supervisor and therapist has been of great help. She's professional and endearing, to assist in answering any questions I have. The treatments are also working well for me and I look forward to continue getting services from Regina.
Was recommended by a friend for SHR. The sessions were fast, virtually painless, and the results were impressive. Jo Jo is professional, knowledgeable, and ensured everything was hygienic and comfortable.
Therapist are attentive, skillful, respectful and friendly. They make you feel comfortable while you do the treatment. The treatment works and have noticed permanent hair removal! Will definitely recommend.
I had a great experience! The staff were friendly, and there was no pressure to buy products, which I really appreciated. The therapist was very gentle, and my skin feels amazing after the treatment. Highly recommend for a relaxing and professional facial!
Lovely experience at The Regina! Have been doing SHR here for the past year and have seen significant differences in my underarms. The staff are patient & considerate,, no uncomfortable feeling throughout. Place is really clean too. Would recommend people to try their services!
Love the underarm hair removal treatment here - painless and effective. The service is also great! (No hard selling) I’ve been a customer for years. The staff always makes sure that I’m comfortable in every treatment. Highly recommend!
Recently visited Regina again as I understand that my underarm hair removal package was still applicable. Regina has a nice environment, polite staff and good service. They check in time to time and although they will share their promotion but they aren’t pushy at all.
Just started going back to Regina after discovering my underarm package is still valid after many years. The therapists are really nice and polite and efficient in their work. Signed quite a few packages with them to see the effectiveness, so far I find ultrasonic and whitening do help after a few appointments. Have yet to see really tremendous effect for SHR due been only less than four times with them.
There is definitely hard and soft selling :) here and there, but do only take those you feel are relevant to you and prices are acceptable.
One thing I wish they can improve on is informing customer beforehand about additional costs before they proceed with what they feel is necessary as customer may not know it is not part of the packages they have signed. Was charged a one-time additional cost at the end of one treatment I had as they perceived my skin was too dry to proceed but I was not informed abt the cost beforehand.
Another thing I wish to highlight is I have purchased additional skincare products aka serums from them, so was encouraged to take home to use. Even though instructions was given beforehand about the opening of the seal, but the silver seal broke halfway, and I had a hard time opening the rest of e seal thus I spilled the whole serum the first time. It is highly recommended for those who feel they have trouble opening the bottles to leave it in-store instead and leave it to professional hands.
The ladies at Regina Clarke Quay are all very friendly and professional. Though I’ve been going for the treatments for many years, they will still make sure I’m feeling ok each time I’m using the machine. Would recommend for sure!
I have been here for years and and the service has always been pleasant and friendly. I don’t feel like they push me to buy packages etc but really look at my needs. With its packages, it’s also quite afforadable.
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